Navigate today’s most pressing health industry challenges with a leading global expert by your side.
Meet growing needs for innovative insurance solutions while increasing operational health and improving compliance.
Deliver on the promises of the past and create smart solutions for the future.
Manage complex risks using data-driven insights, advanced approaches, and deep industry experience.
This is a place where your ideas and insights make an impact. Where an independent, entrepreneurial spirit is an advantage. And where diversity of thought and experience makes us who we are.
Data-driven insight. Deep expertise. Transformative innovation. Since 1947, Milliman has delivered intelligent solutions to improve health and financial security.
Farzana Ismail heads the Life Insurance and Family Takaful consulting practice in Kuala Lumpur, Malaysia. Farzana has over 15 years of experience in the life insurance and family Takaful industry. She was previously a partner in Actuarial Partners Consulting in Malaysia and a senior consulting actuary in Milliman’s London office.
Farzana has worked on client assignments in Europe, US, Africa, Middle East, and Asia Pacific. Farzana has undertaken appointed actuary roles for insurance and Takaful companies in Malaysia and Southeast Asia.
She has significant experience on the management of participating life insurance business, Takaful, and carrying out appraisal valuations and due diligence in mergers and acquisitions projects. She also has experience on annuities and longevity risk, and in developing enterprise risk management for insurance and Takaful companies.
Farzana is leading the actuarial modelling implementation work for IFRS17 in Malaysia and Singapore.
While in London, she worked with life insurance companies on various assignments such as Solvency II, independent expert advice (including those related to with-profits business), statutory valuations, individual capital assessments, mergers and acquisitions, and block annuities transactions. She has performed ALM modelling for the purpose of managing with-profits business in the UK.
Farzana has worked with regulators in Asia, Middle East, and Africa. She has also conducted industry-wide studies such as the Protection Gap Study in Malaysia.