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Featured Report

Global high-net-worth life insurance market: Sizing, structuring, and strategic opportunities

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Research Report

2025 embedded value results: Asia

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IFRS 17

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Retirement Security

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Insight

Milliman Asia e-alerts

Sign up to receive the latest research reports, papers and updates on regulations relevant to the region.

Report

The Milliman Fulfillment Ratio Index: Reporting year 2024

In Hong Kong, Milliman’s Fulfillment Ratio Index shows slightly lower levels for the top 10 insurers in 2024 reports, with modest improvement plausible for 2025.

White Paper

Health Regulations e-Alert

With health insurance reform in Indonesia, we assess the likely impact of a regulation by the Financial Services Authority (OJK) on insurance products.

Newsletter

Thailand in focus: What's new in non-life — March 2026

In Thailand’s non-life insurance market, total direct premiums increased by 2% in 2025, led by increases in areas such as motor, personal accident, and health.

Key Consultants

Meet some of the key consultants in Malaysia

Farzana Ismail headshot

Farzana Ismail

Principal and Consulting Actuary - MYS
Farzana Ismail heads the Life Insurance and Family Takaful consulting practice in Kuala Lumpur, Malaysia. Farzana has over 20 years of experience in the life insurance and family Takaful industry. She was previously a partner in Actuarial Partners Consulting in Malaysia and a senior consulting actuary in Milliman’s London office.
Richard Holloway headshot

Richard Holloway

Managing Director, South East Asia & India Life
Richard is the managing director of Milliman's South East Asia and India life consulting businesses, based in Singapore. Richard is well known across the region, having been working as a consultant in the region since 1995. He joined the firm in 2010.
Lee Wen Yee

Wen Yee Lee

Principal and Consulting Actuary
Wen Yee is a consulting actuary based in Milliman’s Singapore office. She has worked as a consultant in the region since 1998 and joined the firm in 2010.
Pang-Hsiang Chye headshot

Pang-Hsiang Chye

Principal & Consulting Actuary
Pang Chye is a principal and consulting actuary with Milliman’s Hong Kong office. He joined the firm in 2002, after spending more than two and a half years with Milliman in New York, and six years with an actuarial and management consultancy in Southeast Asia.
Mark Whatley headshot

Mark Whatley

Consulting Actuary
Mark Whatley is a principal and consulting actuary in Milliman’s Singapore office. He joined Milliman in 2017 and has been based in Singapore for 19 years. Mark provides independent and objective consulting advice on employee benefits to multinationals, local companies, government-linked organizations, and social security funds. His public sector experience includes projects in Indonesia, Malaysia, Brunei, and Singapore.

Thought leadership from Milliman offices across Asia

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